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Help with a Federal Agency

We are happy to help Texas residents cut through the red tape, solve problems and answer questions about federal agencies.

How can we help?

If you are a Texas resident with a question about a federal agency, program, or process, we are happy to assist you. Although we cannot circumvent agency rules, force a decision in your favor, or change a decision that is already final, we can contact the agency on your behalf and ensure that your case is being handled properly. For assistance, please contact us here.

If you are a Texan seeking assistance with a state agency, please contact your member of the Texas House of Representatives or your Texas State Senator.

If you are not a Texan, please contact your member of the U.S. House of Representatives or U.S. Senator for assistance.

Please note, if you are seeking assistance in legal matters, the advice of the Ethics Committee concerning pending court actions is that Senate offices should refrain from intervening in such legal actions until the matter has reached a resolution in the courts. The principle behind such advice is that the judicial system is the appropriate forum for the resolution of legal disputes and, therefore, the system should be allowed to function without interference from outside sources. If you require the services of an attorney, you may contact the State Bar of Texas at 1-800-204-2222 or visit their website.

Forms You Will Need

You must complete the appropriate Privacy Release Form before Senator Cruz can contact an agency on your behalf.

You May Submit These Forms By:

Fax:  (512) 916-5839
Mail:  Office of Senator Ted Cruz
 300 E 8th St., Suite 961
 Austin, TX 78701


Central TX

(512) 916-5834
300 E 8th
Suite 961
Austin, TX 78701


North TX

(214) 599-8749
Lee Park Tower II
3626 N. Hall St.
Suite 410
Dallas, TX 75219

Southeast TX

(713) 718-3057
The Mickey Leland Federal Building
1919 Smith Street
Suite 9047
Houston, TX 77002


South/Cen. TX

(210) 340-2885
9901 IH-10W
Suite 950
San Antonio, TX 78230

East TX

(903) 593-5130
305 S. Broadway
Suite 501
Tyler, TX 75702

South TX

(956) 686-7339
200 S. 10th St
Suite 1603
McAllen, TX 78501

West TX


Washington, D.C.

(202) 224-5922
127A Russell
Washington, DC 20510

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